ADDED 10/10/08: if you are reading this for the first time, please keep in mind that this was written in April of 2008. You can find more current reviews on this blog by using the keyword Septembers and searching. THANKS!
Anyone local to our area now knows about the beautiful new shopping center called The Streets of Indian Lake. One of my great friends, Beckie, is the manager at the new Gymboree there and I have heard nothing but wonderful remarks about her store and her team of workers. I got this email today from a friend and thought I would post it for two reasons. 1. There is a good chance I would have ate there as I have previously ate at the old location and loved the food even though I thought it was a tad bit pricey AND 2. I have had friends that were servers at restaurants that told me that servers will change your tip but I never believed it. Now I do...
Again, I urge each of you to form your own opinion, but this should remind each of us to not only keep a copy of your receipt that you signed but also to check your account later to make sure that they charged the right amount. Luckily, my hubby balances our checkbook daily so I don't have to worry about it, but if it was left up to me...well, let's just say, we would probably be living in a shack.
Septembers in Hendersonville from a friend:
We ate there on Saturday night. What a fiasco. Right from the beginning, the hostesses "forgot" to put our names down on the wait list. After about a half hour, we went to enquire about our status because they were seating parties that came in after us right away. They forgot us, even though we were the only people just sitting in the waiting area. We finally got a table (for four, not some huge party). Ordered drinks and appetizers. Appetizers came. Ate those. Still no drinks. Ordered entrees and asked about drinks- the waiter told us that the bar was backed up. I would guess we'd been seated for about 30 minutes at this point. Entrees came. We decided to go get our own drinks from the bar. My husband went to the bar and the waiter shows up with two glasses of white wine. He then proceeds to argue with me that Fess Parker Shiraz *is* a white wine. Um, ok. My husband comes back from the bar with the correct drinks, waiter takes wrong drinks away. We eat and pay, and My husband tips like five dollars on the seventy one dollar check, because the service was so rude and bad. He remarks on more than one occasion that that is the worst tip he's ever given, it was that bad. We talk to the manager on duty, who calls the waiter over. The waiter argues with him and us about our drink situation. The manager tries to get us to take a 9.00 coupon as compensation for the mess. Our wine costs almost 9.00 a glass, we refuse the coupon and tell the manager we just want him to be aware of the situation. This morning my husband checks our bank account. Our waiter has added TEN dollars to his tip, to give himself a nice 15.00. Called them today, and they agreed to refund the money because they found the receipt and it had been altered. Asked to speak to September, and she pretty much blew me off and said "big deal, these things happen, we're new". Nice. So with our new, nice local restaurant you get: bad service, bad management, and robbed.
**PLEASE SEE NEW POST ON 6/11/08 FOR A REVIEW BY ME!!**